[vc_row full_width=”stretch_row”][vc_column][vc_column_text]On this page, you’ll find all the information you’ll need about becoming a Onesie Exchange seller and how to sell used baby clothes.  Please review these carefully as it contain many answers and helpful hints for you to be successful seller.  If we missed anything, please let us know using link at the bottom of the page.

Ready to sign up?  Go to New Seller Application[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1442507865908{padding-top: 14px !important;padding-bottom: 14px !important;background-color: rgba(2,1,0,0.08) !important;*background-color: rgb(2,1,0) !important;}”][vc_column width=”1/6″][/vc_column][vc_column width=”3/4″][vc_column_text]New seller basics
[/vc_column_text][vc_toggle title=”Why Onesie Exchange?” style=”square_outline” color=”turquoise” css_animation=”left-to-right” el_id=”1442506715051-5c5df390-e214″]Onesie Exchange is almost like ebay/amazon but only for baby related stuff.  And we are geared to help you, not to make money off from your precious baby’s items.

Here are some advantages of Onesie Exchange
– Total fee to sell is ONLY 12% (Compare to 25~40% on other baby sites)
– You have complete control over your own products- You can set your own price!
– You can choose to bundle the items your own way
– You can sell what you no longer need, and buy the next size![/vc_toggle][vc_toggle title=”Can anyone beome a seller?” style=”square_outline” color=”turquoise” css_animation=”left-to-right” el_id=”1442970827086-763781f8-1431″]Virtually Yes.  Onesie Exchange Sellers must meet minimum qualification/requirement but we are here to help you so the list is very short.

Minimum qualification/requirement

  • Seller must be located in United States
  • Seller must be willing to follow rules and guidelines provided by Onesie2Onesie
  • Seller must have an active PayPal account (this is how you get paid)
  • Seller must be willing to list items accurately and ship it promptly upon selling the item.

[/vc_toggle][vc_toggle title=”Can I sell as soon as I sign up?” style=”square_outline” color=”turquoise” css_animation=”left-to-right” el_id=”1442506715052-531a6950-fdcd”]Almost.  Once you sign up, we’ll make sure all the information is corrected entered.  We’d need a complete application including contact info in order to approve your application.  This is to protect other parents who are here to buy clothes for their baby.

Typically you’ll be approved within 24 hours and then you’re ready to list & sell![/vc_toggle][vc_toggle title=”What’s involved in verification?” style=”square_outline” color=”turquoise” css_animation=”left-to-right” el_id=”1442507252995-bb369029-e04d”]On your end, not much.  Based on basic information you provided, we’ll do standard checks and make sure everything is entered and setup correctly.  If you have PO box shipping address, you MUST provide us with physical mailing address that matches with your license.

As a part of verification, we may reach out to you.  When you receive a communication from us, please follow simple instruction given to complete your verification process.[/vc_toggle][vc_toggle title=”What kinds of items can I sell on Onesie2Onesie?” style=”square_outline” color=”turquoise” css_animation=”left-to-right” el_id=”1442506715053-7cb34703-e8f8″]You can sell any items that is for a child.  This can include anything from clothes, toys, diapers, wipes, books, decorations, blanket, and etc.

Also, we like numbers that we can count with our hand.  So please post items that are for babies or children up to age of 10 only.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column width=”1/6″][/vc_column][vc_column width=”3/4″][vc_column_text]Seller fee & discounts[/vc_column_text][vc_toggle title=”Is there any fee to sell my items?” style=”square_outline” color=”green” css_animation=”left-to-right” el_id=”1442444063072-d88f9b54-6577″]Yes, while we are here to help making exchange between parents, we are forced to charge a small fee in order to make this easy for you.

Onesie Exchange charges its sellers flat 9% commission to sell with us.  This fee includes all the cost to keep up our system, marketing ads, and coupons we do.  There’s additional 3% processing fee collected by PayPal and other similar payment processing services.

Your total fee would never exceed 12% combined.[/vc_toggle][vc_toggle title=”Why is your fee lower than others?” style=”square_outline” color=”green” css_animation=”left-to-right” el_id=”1442971098456-a5cfb20b-3a2c”]Compare to popular sites who charges 25% ~ 40%, we charge far less because:

  • We are here to help you, not make money off of you – While we do have to make some money to maintain our site & provide support to you, we are really here to help.  And we have internal discussions on how we can save you more money everyday.  So you’ll never see us trying to take bigger chunk of your precious items.
  • You’re helping us sell! – Unlike other sites where they take the items from you and try to up-sell it, we want your help in listing them in bulk, allowing to sell at lower individual cost.  This way, buyer will get a good deal & you make big money fast!

This is why Onesie Exchange is the best place to sell used baby clothes!

[/vc_toggle][vc_toggle title=”How soon will I get paid?” style=”square_outline” color=”green” css_animation=”left-to-right” el_id=”1442444063074-441eb12f-773a”]We process payment every 2 weeks.  Once your item has been delivered to buyer, you can expect your payment in the next run.  Typically this timing would be around 2 weeks after you ship.[/vc_toggle][vc_toggle title=”Discount coupon was used on my item, do I need to pay for that?” style=”square_outline” color=”green” css_animation=”left-to-right” el_id=”1442444063075-6c6f78a4-6c6c”]Any coupon or discount or promotion provided by Onesie2Onesie will NOT effect your profit.  In the other word, you will get paid based on original sell price you set.

Only exception to this is when you provided coupon or sale on your end.[/vc_toggle][vc_toggle title=”Do you provide any gaurantees?” style=”square_outline” color=”green” css_animation=”left-to-right” el_id=”1442444063075-a4d9b050-c715″]Of course!  Onesie Exchange will make sure that you are treated fairly and get you paid as soon as possible.  We will track your shipment (once you provide us with tracking info) and make sure it is handled fast and send you funds asap.

On top of what we’ll do to protect you, PayPal also provides seller protection to make sure you are protected against any false claims.[/vc_toggle][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1442507879570{padding-top: 14px !important;padding-bottom: 14px !important;background-color: rgba(111,214,51,0.12) !important;*background-color: rgb(111,214,51) !important;}”][vc_column width=”1/2″][vc_column_text]Product listing
[/vc_column_text][vc_toggle title=”How do I list a product?” style=”square_outline” color=”turquoise” css_animation=”left-to-right” el_id=”1442506715060-1db07814-946f”]If you need help or need tutorials on how to list a product, please visit our tutorial section.

Tutorial Blog[/vc_toggle][vc_toggle title=”Is there any rules about posting a product?” style=”square_outline” color=”turquoise” css_animation=”left-to-right” el_id=”1442506715057-c46f3f10-46ad”]Yes.  There are few rules that you must follow when posting items for sale at Onesie2Onesie.

  • Each product MUST have at least one clear picture
  • Each product MUST have some description including condition of the item
  • Each product MUST explain whether the clothes are for boys, girls, or neutral
  • Price of each product MUST include shipping within lower 48 states
  • You may NOT list clearly damaged items without clearly stating it  Such damages may include missing parts, hole, stain or tear on clothing.
  • When selling clothing, please make sure it’s washed & clean to wear

[/vc_toggle][vc_toggle title=”Do you have any guidelines / suggestions about posting a product?” style=”square_outline” color=”turquoise” css_animation=”left-to-right” el_id=”1442506715059-827233c9-8049″]We sure do!  Here are our suggestions on how you should list your products.

  • Sell in bulk – Bulk usually means cheaper pricing especially if you count shipping into a factor.  We’d suggest always sell used baby clothes in packs of 5~10 or more.
  • Multiple pictures – Having couple extra pictures do help sell your product quick!
  • Detailed Description – Everyone loves to know all the information before they buy.  So if you explain well about your product, it’s likely to be sold first.
  • Tags & Attribution – Having correct attribution selected and tags will make your product visible!
  • Share! Share your product via social media.  Let people discover what kinds of product you have listed to sell!

[/vc_toggle][vc_toggle title=”What do I do if I don’t have 10 of same thing?” style=”square_outline” color=”turquoise” css_animation=”left-to-right” el_id=”1443310694307-2bdabe5e-8eb2″]If you don’t have 10 items of similar size or type, that’s ok.  You can choose to sell less in a package or make a combination package with other items that would go together.

We suggest bundling with other size or other items that baby might need.  You’ve been there & know what the new parents need.  Feel free to come up with a new creative package that will be useful to other parents.

One of guideline we recommend is use whatever will fit in flat rate padded envelope.

Here are some examples of what might fit in padded envelope:
– 12x 3m size onesies & pants
– 10x 12m size shirts & pants
– 5x 3m size onesie + 5x 3m pants + 2x 3m shocks & shoes.[/vc_toggle][vc_toggle title=”How do I set price of my item?” style=”square_outline” color=”turquoise” css_animation=”left-to-right” el_id=”1442506715054-be77c7c3-4a63″]You are free to set whatever price you feel is fair.  It is a good idea to see what other similar items are being sold in order to determine right price for the item.

For example, typical used item you sell at consignment store or online store would give you $1.5~3 per item. (not including shipping to them) and then they sell it for around $4~5 per item.  So we suggest to set your price in the middle and maybe give bulk discount!  😉

Just make sure shipping price is included with all your prices.[/vc_toggle][vc_toggle title=”What if my item does not sell?” style=”square_outline” color=”turquoise” css_animation=”left-to-right” el_id=”1442506715055-46349d1d-aa55″]Because most items on Onesie2Onesie is not repeat purchase items, it should have fast selling cycle.  If your item is not being sold, we’d recommend checking quality of pictures, description, and price to make sure your product has fair pricing and is well represented.[/vc_toggle][/vc_column][vc_column width=”1/2″][vc_column_text]Product shipping
[/vc_column_text][vc_toggle title=”How do I handle shipping?” style=”square_outline” color=”chino” css_animation=”left-to-right” el_id=”1442445088660-792f030d-68fe”]Sellers are responsible for packing & shipping the products you sell.  For most items, we recommend using padded envelopes that can protect your items.

Please keep in mind that all items listed must include packaging and shipping cost within United States.  So it is a good idea to check shipping cost before determining final selling price.

Note: See below ‘Do you have recommendation on shipping?’ for more help![/vc_toggle][vc_toggle title=”How do I determine shipping cost?” style=”square_outline” color=”chino” css_animation=”left-to-right” el_id=”1443246314591-58e4e09e-9f1d”]First, find out dimension and weight of your items.

Second, decide which carrier you’ll be using.

Third, run couple quotes to to few distant states to get a good idea on pricing.

Note: See below ‘Do you have recommendation on shipping?’ for more help![/vc_toggle][vc_toggle title=”Do you have recommendation on shipping?” style=”square_outline” color=”chino” css_animation=”left-to-right” el_id=”1443246422371-cafca115-6e13″]We sure do.  We recommend you to use USPS padded flat rate envelope.  This envelope is 9.5″ x 12.5″ large and can fit a good amount of baby clothes in one pack.

We recommend using this as your bulk packing, meaning whatever fits in that envelope as one item.

You can order this envelope for FREE from USPS so you can even pre-pack it, and it’ll ship for only $5.70 if you print label online.[/vc_toggle][vc_toggle title=”How long do I have to ship after it’s sold?” style=”square_outline” color=”chino” css_animation=”left-to-right” el_id=”1444089940672-9b7dc721-99d6″]When your item is sold, please try to ship your item ASAP.  Most buyers are excited to get their new purchase and would like to see item being shipped within 24 hours.  But we do know life happens.

However, if an item is not shipped & tracking info provided within 72 hours, we will auto-cancel the order.  If you have a reason you cannot ship within the time frame, please submit a ticket and let us know.  One extra day would be allowed over the weekend.[/vc_toggle][vc_toggle title=”I still have to go to post office… and wait… (or NOT!)” style=”square_outline” color=”chino” css_animation=”left-to-right” el_id=”1443819092234-97bec2e2-6861″]The best part!!! You can have USPS pick up package from your home or office! (if you don’t already have regular pickup)

Simply click here to schedule a pickup by USPS.

You order supplies online -> Pack it! -> Schedule pickup! = In your own comfort![/vc_toggle][vc_toggle title=”Why do I have to include shipping in my price?” style=”square_outline” color=”chino” css_animation=”left-to-right” el_id=”1443246697519-e0c25156-55cb”]It’s to make things simple & easy.  We originally designed the site to charge shipping fees like Amazon or Ebay does but then we remembered many of our personal experiences where it tricks buyer of actual price & it gets confusing on shipping discount if you’re ordering multiple products.

Long story short, we decided this is the BEST way to do it.  Simply add what your shipping cost would have been and that’s exactly what they will pay for, no gimmicks![/vc_toggle][/vc_column][/vc_row][vc_row full_width=”stretch_row”][vc_column width=”1/2″][vc_column_text]Few other misc. things
[/vc_column_text][vc_toggle title=”What about sales tax?” style=”square_outline” color=”vista_blue” css_animation=”left-to-right” el_id=”1442506647564-41e43e95-7185″]In most cases, if you’re selling used baby clothes that you have personally purchased and used, you would not be required to collect or report sales tax as this would not be considered as business or hobby business.

If you’re collecting clothes in business-like manner or selling new items in larger quantity than what most people would have personally, then yes, you would be required to register & collect & report tax.

But this would not apply to most of us parents here. 🙂

If you’d like to read more into this topic, here’s a link.[/vc_toggle][vc_toggle title=”What’s ‘Affilate Program’?” style=”square_outline” color=”vista_blue” css_animation=”left-to-right” el_id=”1443248749884-4706d218-867a”]Once you’re logged in, you have access to ‘Affiliate Dashboard’ under your account.  This is a way of earning even more with our site with any products on this site.

Upside?  It cost nothing & you can get paid!

Downside?  Did you hear it cost nothing?  There is no downside.  🙂

Find out more & sign up here[/vc_toggle][/vc_column][vc_column width=”1/2″][vc_column_text]Having issues?
[/vc_column_text][vc_toggle title=”So… where do I create a new product?” style=”square_outline” color=”mulled_wine” css_animation=”left-to-right” el_id=”1443246990822-bc26df45-5433″]If you are already verified seller, next time you log in, there should be a new menu showing up on the bottom footer area titled ‘Seller’s Menu’.

Start at ‘Seller Central’.  Here’s where you’ll find all the useful links for sellers ONLY.  You’ll find link to ‘Seller’s Dashboard’ there where it’ll take you to where you can start uploading your first item![/vc_toggle][vc_toggle title=”What do I do when there’s an issue with order or items?” style=”square_outline” color=”mulled_wine” css_animation=”left-to-right” el_id=”1443248381186-9824da70-2739″]Just like in any relationship (including this one), communication is the key.  Reach out to us as soon as you can when there’s any issue or concerns.  Click on ‘Seller Central’ to submit a ticket and we’ll find a way to help & resolve the issue.[/vc_toggle][vc_toggle title=”Having issues with the site?” style=”square_outline” color=”mulled_wine” css_animation=”left-to-right” el_id=”1443248295459-bed0a710-23d3″]Is our website not behaving for you?  I’m so sorry.  Chances are we are already aware of the issue and working on it.  But please visit our twitter account using link on top right and let us know if the issue continues.  Watch our feed to see if there’s work going on.  We’ll always announce if there’s any update in progress that could effect you.

Few things to keep in mind.

  • Once you go into Seller’s Dashboard, things would be a bit slower than front side, that is normal.
  • Try refreshing by pressing ‘F5’ but only once.  Multiple refresh would not help.
  • Try again in 5 minutes.  In case it was a momentary hiccup.

[/vc_toggle][vc_toggle title=”I’m having trouble uploading products” style=”square_outline” color=”mulled_wine” css_animation=”left-to-right” el_id=”1443248575822-b9a2fe41-88ce”]When you get to the Seller’s Dashboard, there’s instruction available for you.  It’s a good idea to load that (which is also available in our forum) on your phone or tablet next to your PC when you upload the item to follow steps one by one.  Once you follow the step closely, it should be real easy and quick the next time!

If you need extra help, look for messages for tutorials or online sessions we’ll be hosting.  Or submit a ticket via ‘Seller Central’ and we’ll be happy to help![/vc_toggle][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1442507890568{padding-top: 14px !important;padding-bottom: 14px !important;background-color: rgba(221,153,51,0.06) !important;*background-color: rgb(221,153,51) !important;}”][vc_column width=”1/6″][/vc_column][vc_column width=”3/4″][vc_column_text]Ready to get started?  More questions?
[/vc_column_text][vc_toggle title=”Where do I sign up?” style=”square_outline” color=”violet” css_animation=”left-to-right” el_id=”1442507023613-00d403df-1655″]

Follow link below to sign up as a new seller.

New Seller Signup!

[/vc_toggle][vc_toggle title=”I can’t find answer to my question here” style=”square_outline” color=”violet” css_animation=”left-to-right” el_id=”1443246939576-a193da68-c916″]If you don’t find the answer you need, feel free to reach out to us using our Seller Support Center.  (You will be required to register & logged in to submit a ticket, see next topic if you want to ask question without registering)[/vc_toggle][vc_toggle title=”Can I ask a question before signing up?” style=”square_outline” color=”violet” css_animation=”left-to-right” el_id=”1443247667880-5088b5e9-8158″]Sure thing!  Visit our Seller’s forum to search and ask any questions.  You can also use form below if you’d like to ask private question.

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